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Find out who we are

Why we are a great choice for you

For over 15 years, Promedica24 have been providing live-in home care to vulnerable adults as a genuine alternative to residential care homes. We opened our first offices in Warsaw, Poland, in 2002 and since then, have expanded throughout Germany and the UK to become Europe’s largest provider of specialist live-in home care.


Our promise to you

We are passionate about our client’s right to receive the highest quality of care in the comfort, security and familiarity of their own homes. We believe in the provision of care through kindness, experience, responsiveness, and knowledge. From our Directors to each of our care workers, we all pride ourselves on making a difference to people’s lives. Promedica24 proudly sets the standard in the care services industry, and have positively impacted on the lives of 33,960 families to date.

Improving UK health and social care

We are fully committed to helping improve health and social care in the UK by supporting and being engaged with national and local groups with the same aim. support the Dementia Friends initiative by training our staff and Regional Partners to be either Friends or Champions. Finally our Regional Partners support and raise funds for local charities and Promedica24 match their efforts.

Our Mission

To be the leading live-in home care provider in the UK by delivering a genuine and affordable alternative to residential care.

Our belief

A caring service starts with caring people, therefore we strive to select, recruit, and train the highest quality care staff.

Our Care



Our service provides highest-quality person-centered care at the most crucial time in our client’s lives. The stability of being able to remain in their own home and the continuity of care staff are real benefits of live-in care.



Care isn’t a one size fits all. People are individuals and our client’s needs are assessed and understood before being matched with a carefully selected care worker. This person-centered approach ensures better care.



When care is needed quickly our efficient process can provide almost immediate care provision. The care will start at an agreed time which is mutually convenient.



We provide real choice to our clients, the choice to stay in their own home, the liberty to decide how their day is spent. This provides the dignity that we would expect for ourselves.


My family can’t thank Promedica24 enough for the professional care and support they gave us

My family can’t thank Promedica24 enough for the professional care and support they gave us while caring for mum for the last 11 months. All the Care Workers we had in this time cared for mum extremely well with dignity, they became one of the family.

Elizabeth H (Daughter of client)


Request a call back

To find out more or speak to your local Promedica24 representative, please fill in our contact form.